Telecoms Managed Services
We offer a modular suite of telecoms cost recovery and telecoms managed services, which are used to provide a tailor-made experience. They use both in-house specialist tools and software applications and through partnership with Tangoe the world’s leading Telecom Expense Management (TEM) solutions provider.
Our partnership with you in managing your telecoms estate will see us become an extension of your in-house team, in transparent collaboration across the total lifecycle of your devices and network.
Managing costs across your fixed and mobile fleet and your IT assets can present a complex challenge, especially if they’re spread across numerous territories.
To give you complete visibility and understanding of your inventory, we’ll load and examine your invoices from all your carriers, within all the markets your business is active.
We then give you an analysis report, comparing invoices with previous spend & usage, in tandem with on-site fixed wire inventory audits for your sites.
We’ll provide you with KPI reporting via dashboards, allowing true cost visibility, deeper insight and better informed business decisions.
We’ll also give you an End User portal and / or Spend Awareness emails to push the accountability for telecoms costs down throughout your organisation to the cost centre managers and service users.
Procurement and Sourcing
Using the End User Portal to allow tightly controlled ordering, we’ll work together to ensure changes to inventory are only from your authorised catalogue of devices and services.
We also provide fulfilment using a leading global distributor.
To ensure you get the best deal possible for your organisation, we’ll support you in Request for Proposal (RFP) creation, using our industry experts to help you to secure the right specification for your unique needs.
Consulting and Strategic Transformation
Talk to a member of our team about a specific challenge you’re facing and we’ll work with you to solve it.
It could be that you’re looking to extend your capabilities using technologies such as integration with Mobile Device Management (MDM) and real-time monitoring of usage on smartphones.
We can also help to ease operational burdens by incorporating Single-Sign On (SSO) and HR integration.
Training and Development
Training is offered for regular admin users, with updates as we continually look to enhance software tools.
We will also deliver bespoke training for your own team, and provide End User training materials, empowering your training team.
Contact us to discuss a telecoms issue you’re facing with a member of our team? We’ll make sure the solution is the best one for your business, to place your telecoms estate on the healthiest of financial footings both now and in the future.